self storage FAQ

Storage Depot: Self Storage FAQ

Are you ready to rent your self-storage space but still have some questions? Storage Depot offers a diverse range of storage units, including climate-controlled and drive-up options, to cater to your unique needs. To assist you in navigating the storage process and understanding our rules and regulations, we’ve compiled a comprehensive FAQ. Once you have a full understanding of the type of storage you need and how to secure it, you will feel confident choosing an excellent storage unit to protect your items. Start your self storage journey today with Storage Depot! rent now online indoor storage units

How can I pay my bill online?

Manage your payments easily by clicking the “Pay Bill” button in the top right of our website. Log in, select your storage unit, and proceed with the payment. For added convenience, prepay for future months if desired.

Can I rent storage for only a few months?

Flexibility is key at Storage Depot. We offer month-to-month leases, accommodating varying storage needs, whether you require seasonal, short-term, or long-term solutions.

Is rental protection required for storing at Storage Depot?

Ensuring the security of your belongings is our priority. Therefore, we require customers to provide evidence of their own protection plan or choose one of our available plans at the time of rental. Our team is available to help you select the best protection option for your needs.

When should I rent a climate-controlled storage unit?

Consider renting a climate-controlled unit when storing items sensitive to temperature and humidity, such as electronics, wooden furniture, musical instruments, and important documents. These units are ideal for preserving the integrity of your valuables in varying climate conditions. 

What type of items benefit from being stored in indoor storage units at Storage Depot?

Items sensitive to temperature fluctuations and humidity, such as electronics, wooden furniture, musical instruments, important documents, and delicate fabrics, benefit from being stored in temperature-controlled units.

How do climate-controlled units protect stored items?

Climate-controlled units at Storage Depot maintain a stable environment, minimizing temperature and humidity variations. This provides optimal conditions for preserving the integrity and longevity of sensitive items.

When are drive-up storage units preferable?

Drive-up storage units are a better solution when you require easy and frequent access to your stored items, especially for heavy or bulky items like furniture, tools, or business inventory. They offer the convenience of loading and unloading directly from your vehicle, making them ideal for quick, regular visits.

Do you offer moving services or truck rentals?

We do not provide moving services or truck rentals. 

What if I need assistance after business hours?

For after-hours support, find the location nearest you, and dial the phone number listed for that location during the customer care hours to connect with a representative. Non-urgent matters can be addressed through our inquiry form.

Is it legal to live in a self storage unit?

No, it is illegal and unsafe to live or sleep in a storage unit. Our facilities are designated solely for storage purposes, with no amenities to support residence.

How do I know what storage unit size to rent?

Use our online storage calculator to list all the items you wish to store, and the tool can recommend a storage unit size to best accommodate that load. Pay only for the space you need!

Have more questions?

If you still have questions regarding self storage, your rental, or our facility, please don’t hesitate to contact Storage Depot. Our team is ready to provide any additional information or assistance you need.

Storage Depot – Your Storage Solution Made Simple

Ready to find a self storage unit that helps you reclaim your space? Storage Depot is your complete resource for self storage in six states—Alabama, Iowa, Illinois, Louisiana, North Carolina, and Tennessee. In addition to a large selection of self storage options across our locations, we provide online resources to assist you through the decision-making and rental processes. Our online rental guide can walk you step by step through the rental process, while our list of expert tips can aid in choosing and packing a storage unit. Explore our different indoor and drive-up storage options. Check out our available storage units online to find your perfect storage solution today! rent now online